Complete & intuitive customer relationship environment
External database access: Sql Server, Oracle, MySql, DB2, Access, Excel ...
WYSIWYG Form and template editor with a full set of controls and multiple page support
Each operation have its own team, documentation, forms, campaigns, helpdesk ...
More than 100 languages are available with custom language editor
Secure extranet access for staff members and customers dedicated portal
Dashboards & reports
Summary realtime dashboards and extended analysis reports to help make decisions
Knowledge bases, Canned responses, scripts are available for staff and customers
SLA & Customer satisfaction
Service level agreement in customer interactions with service rating by phone call and web
Webhooks & APIs
Data exchange via REST Api integration with both JSON and XML format
Task execution, automatic distribution, email & sms notification and more
Staff supervision, shared agendas, contact book, notes, file sharing ...
Server & client applications are updated automatically within just a couple of minutes